MEET OUR TEAM
JAY ARMADA (VA HUB MANAGER & TRAINING DESIGNS LEAD)
JAY didn’t arrive at his now virtual-hub-vision and growth-mindset through perfect planning or flawless execution—in fact, quite the opposite. His journey has been shaped more by missteps than milestones, more by wrong turns than straight paths. Far from traditional learnings, the most valuable lessons he acquired came from a series of wrong decisions, personal mistakes, and moments of fallibility.
Rather than breaking him, these experiences became the foundation for his growth—pushing him to think critically, act with intention, and develop the resilience needed to lead. These hard-won insights ultimately drove him to impart his learnings with ACSA Virtual — A Digital Home built not just on knowledge, but on lived experience.
His dream virtual servitude rooted in empathy, accountability, and a deep desire to create what he once needed but couldn’t find. JAY - believes that failure is not the opposite of success—it’s part of it. And it’s this belief that continues to shape both his leadership and his vision.
ALLAN PAUL BACANI (INFO-TECH & ADMIN MANAGER )
Paul Bacani is an virtual assistant who has graduated in the field of Information Technology, He is engaged in website design, appointment setting, and some admin works. With a keen eye for aesthetics and a deep understanding of user experience, Paul combines his technical skills and creative flair to craft visually appealing and highly functional websites.
His dedication to staying updated with the latest industry trends ensures that each project he undertakes is not only modern but also efficient and user-friendly. Paul approaches each task with enthusiasm and a commitment to excellence, always aiming to exceed client expectations and deliver outstanding digital experiences.
In addition to his professional pursuits, Paul is passionate about continuously learning and experimenting. This passion fuels his creativity and allows him to bring fresh and innovative ideas to each project.
Nathan is a results-driven virtual professional and seasoned business process specialist with several years of experience supporting clients across diverse industries. With a solid foundation in BPO and call center operations, he is widely recognized for delivering excellent customer service and consistently maintaining a client-focused, solutions-oriented approach. Nathan’s top areas of expertise include Property Management, Social Media Management (with video and photo editing), and high-level phone-based customer support for both inbound and outbound channels.
Tech-savvy and highly adaptable, Nathan is proficient in a wide range of remote and BPO tools and platforms, enabling him to quickly adjust to new technologies and stay ahead of market trends. He is deeply committed to collaboration, continuous improvement, and delivering reliable, high-impact outcomes that align with his clients’ business goals.
NATHAN DELUBIO (SUPER DUPER VIRTUAL ALL-ROUNDER)
Enu is a highly dependable and goal-oriented professional with a solid background in durable medical equipment (DME) and legal intake case management. With extensive experience managing DME processes—from order coordination to client support—Enu has developed a strong understanding of regulatory compliance, medical documentation, and patient care protocols.
In the legal field, Enu has excelled as an intake case manager, overseeing client onboarding, evaluating case eligibility, and liaising with attorneys to ensure timely and accurate case progression. Known for exceptional attention to detail, strong communication skills, and a client-centric approach, Enu thrives in dynamic environments where precision and empathy are equally vital. Backed by a strong foundation in sales, Enu brings persuasive communication, disciplined follow-through, deep understanding of the sales process, and CRM proficiency to every client interaction.
